# Open Channel quick replies

Reply templates that an Open Channel operator inserts into a conversation with a client. This subsection reads a channel's replies and sections, and creates, edits and deletes replies.

Bitrix24 API: `imopenlines.v2.QuickReply.*`
Scope: `imopenlines`

## Operations

- [List quick replies](./quick-replies/list.md) — `GET /v1/openline-configs/:lineId/quick-replies`
- [Create a quick reply](./quick-replies/create.md) — `POST /v1/openline-configs/:lineId/quick-replies`
- [Update a quick reply](./quick-replies/update.md) — `PATCH /v1/openline-configs/:lineId/quick-replies/:id`
- [Delete a quick reply](./quick-replies/delete.md) — `DELETE /v1/openline-configs/:lineId/quick-replies/:id`

## Typical scenario

1. Get the channel ID: [`GET /v1/openline-configs`](/docs/openlines/config/list).
2. Read the channel's replies and sections: [`GET /v1/openline-configs/:lineId/quick-replies`](./quick-replies/list.md).
3. Create, edit or delete a reply in this channel: [`POST`](./quick-replies/create.md), [`PATCH`](./quick-replies/update.md), [`DELETE`](./quick-replies/delete.md).

## See also

- [Open Channel configurations](/docs/openlines/config)
- [Open Channels](/docs/openlines)